Welcome to the Global Pozitif AI Platform!
Global Pozitif AI Platform is an enterprise SaaS platform that automates your company's email and web communication channels with artificial intelligence. This guide explains step-by-step how to deploy the platform in 10 minutes.
1. Company Registration and Initial User Activation
The platform operates on a multi-tenant architecture: Companies do not log in directly; company users log in with their own credentials. After going to the registration page and entering your company details, the system automatically assigns the Free Plan and creates the owner user. Verify your account using the activation link sent to your email.
2. Email Server Connection (IMAP & SMTP)
You need to enter your email server details for the assistant that will respond to your customer emails:
- IMAP (Incoming Mail): Connect via Port 993 with SSL/TLS protocol (e.g.,
imap.gmail.com). - SMTP (Outgoing Mail): Connect via Port 587 with TLS protocol or Port 465 with SSL.
- If you use Gmail or Outlook, you must enable 2-Step Verification in your account, generate an "App Password," and write this password in the password field. Your email passwords are stored encrypted using the AES-256-GCM algorithm.
3. Web Chat Widget Installation (CORS & Domain)
To add the assistant that will live chat with your visitors to your website:
- Create a web assistant and customize colors, themes, welcome messages, and widget button texts.
- For security, add your website's address (e.g.,
https://mysite.com) to the Allowed Domains field. Thanks to CORS protection, the widget will only run on this domain. - Place the single-line asynchronous JavaScript code provided to you in the
<head>or<body>section of your website.
4. AI Model, Persona, and Function Configuration
Define an artificial intelligence brain for your assistants:
- AI Model: Choose Gemini 2.0 Flash (fast and low credit consumption) or GPT-4o (for complex reasoning) models.
- Persona (Personality): Set your assistant's tone of voice (formal, friendly), temperature (0.0 - 1.0), and response token limit.
- AI Functions: Assign Function Calling capabilities to the assistant. Activate department routing, email draft creation, and web scraping functions.
5. Testing and Launching the Assistant
Perform live tests via the Test Panel in the assistant settings. It is recommended to enable Draft Mode initially for the email assistant. In this mode, the assistant does not send responses directly to incoming emails; instead, it saves them in the Drafts folder of your mailbox. They are sent after you check and approve them.